Refund & Cancellation Policy
Last updated: August 7, 2026
This is a strong starter policy, but you should edit the timeframes below to match how you actually run the business before publishing.
Consulting and Coaching Appointments
Appointments may be rescheduled with at least 24 hours' notice. Cancellations made with at least 24 hours' notice may be eligible for a refund or account credit, depending on the service purchased. Late cancellations and missed appointments may be non-refundable.
Digital Products
Because digital products are delivered electronically and cannot be physically returned, digital product purchases are generally non-refundable once access or download has been provided, except where required by law or where the product is defective or inaccessible due to an issue on our side.
Courses, Workshops, and Memberships
Refund eligibility, if any, will be stated on the applicable sales or checkout page. Membership cancellations stop future recurring charges but do not automatically refund previous billing periods unless required by law or expressly stated.
Duplicate or Unauthorized Charges
If you believe you were charged twice or did not authorize a transaction, contact us promptly so we can investigate.
How to Request Help
Send refund or cancellation questions to info@onelovewealth.com and include your full name, purchase date, product or service, and order or invoice number if available.